There are currently a number of emails circulating around claiming to be from Network Solutions and Enom (probably other registrars, too). They claim that there is a problem with your registry information and want you to log in, with a provided link, and make changes. These are not real emails, they are phishing for your information. If you are ever contacted legitimately about your domain(s), the group doing so will know your name and the name of your domain, and one or both will be in the email. Furthermore, and this is the more important part, they have no way of knowing if your information is good or bad. Frankly, if you move and don't change the address, they don't particularly care.

If your domain is registered thru Candledark, and if there is a problem, we will contact you. Periodically you may get an email from BulkRegister asking that you check your information to verify its accuracy. This usually only happens with domains that have been around a long time. If you are registered elsewhere, always use caution when receiving email from someone that says they are your registrar. These people have detailed records, they know who you are and what domain(s) you have registered with them. And, they only send emails to the email address you have on file with them. Candledark will track down new email addresses for clients that forgot to notify us of a change. Your registrar will not. If in doubt, contact us and we'll help you out.

Due to an unbearable and unending mountain of spam (read 1500+ a day), we are changing the email address used to make payments to PayPal. Effective immediately, the address money@candledark.net no longer exists. If you make payments via PayPal, be sure to make note of this change. The new address will appear on your invoices, but will not be listed on the website.

To stem a reoccurring problem with slow and no pays, we are making a one-time, unprecedented offer. For all long-term clients currently not set-up for automatic credit card payments - sign up by March 1, 2008 and receive one month hosting free. Never have to remember to make a payment again, we'll do it all for you, and receive April on us! This offer is good for any account size, and is good with all discounts. Sign-up to prepay and save even more!

If your account is behind, you can still take advantage of this offer. And, if you like, we can double bill you each month to clear the balance. What this means is, if you are on a small account, instead of charging you $5.00 a month, we'll charge $10.00 each month until the balance is settled. Slowly work down your balance with little effect to you. If you wish to clear your balance separately, simply say so in the comments when you sign up. To sign up visit our online payment page before March 1.