Candledark.Net Policies - Spam Policy
	Meeting & Exceeding Your Needs

NO SPAMMING!

Outgoing Spam
No bulk, unsolicited emailing will be allowed on any Candledark account. This is not negotiable. This includes "Opt-In" commercial mailing lists. We get enough UCE to know what that scam is about.

If we get spam complaints against your account, we will charge you $50 per complaint. Excessive spamming WILL result in account termination. Even spamming from a system not on Candledark's network can cause your account to be terminated as we don't like to harbor spammers. Many forms of spamming are illegal, and we will not allow it.  Send spam complaints to abuse@candledark.net.

Due to the large amount of complaints we normally get from just one spam, it is unlikely that you will get a personal reply when you complain about a spammer. The spammer WILL be punished for contract violations.

 Incoming Spam
By default, we filter out UCE/spam from known spammers. If you receive spam to your candledark mail accounts, let us know. Candledark customers can send copies of spam emails to abuse@candledark.net and we will add them to the filter (they must be unsolicited mass commercial emails, we're not going to filter someone because you don't like them). Due to the massive spamming on the Internet, do not expect a personal response to such requests. Let us know if you don't want this filtering done on your account.

Candledark is partnered with SpamCop for both incoming and outgoing UCE. They are the leading force in catching spammers, and have a long record of success. All reports sent to abuse@candledark.net are subject to be forwarded to SpamCop as well.