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At home in Warrensburg, MO |
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"A man's best friend is his
dog."
Read the story of Old Drum |
Candledark Internet Solutions is dedicated to our clients' and their online
endeavors. We are specialists in small & medium business and personal web
hosting. In our opinion, a host that doesn't specialize in something always
seems to have no sense of direction.
Founded in February 1999 by two
forward thinking individuals riding the waves of the .Com boom
of the late 90’s, Candledark Internet Solutions is considered one of
the most stable companies in the web hosting community with a strong record of
solid growth. Candledark provides a trusted,
secure, world-class service world-wide and
delivers a superior, flexible infrastructure that
adapts to customer needs. We believe in offering fast, competent, and personal service and
our long list of satisfied customers is a testament to our success.
Candledark offers a world-class structure
for hosting and management of our customers'
critical data, applications and networks. Our facility is
a robust, reliable and secure environment, with state-of-the-art
equipment, policies and procedures. CandledarkSouth, our Network Operation
Center is manned, managed and monitored 24x7x365 to respond to
disasters, ensure uptime, and provide business continuity
for our customers. Candledark provides customers with a stable
platform operated by industry professionals
enabling competitive choices for customers.
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Candledark's Frequently Asked QuestionsWhere is Candledark Internet Solutions?
Candledark's headquarters are located in Warrensburg Missouri. CandledarkSouth,
our Network Operations Center, (where the
servers are housed) is in Houston, Texas. Our mailing address is:
PO Box 124
Warrensburg, Missouri 64093
How many clients does Candledark have?
Unlike other companies, we don't make a habit of disclosing this information.
We see no reason to put-on airs to try and make people think we're special.
Additionally, our clients stats change pretty regularly, so keeping an accurate
count on the web would be more trouble than it's worth. Let's just say we host
a considerable number of webs.
Does Candledark host any webs for free (other than staff owned)?
Yes, but we don't make a practice of it. Candledark is not a free server,
and we do not ever wish to be. Free servers, such as Yahoo! Geocities use
forced advertising and client information to make their profit. We feel that
such practices demean the spirit of the web, and in some cases, such as
selling client information without client consent, is ethically wrong.
Does Candledark sell email lists to third party companies like Geocites
and others?
NO! All client information, and we mean all,
does not leave our offices. All client information is kept completely
confidential.
Why doesn't Candledark have a toll free 800 tech support number?
To have such a thing raises our overhead. An increase in our overhead, as
is standard in economics, is passed on to the customer (in other words, raised
rates). We do not feel this is necessary, as few people even need to call our
tech support. We have an exceptional tech record, and therefore have little
need for tech support calls.
Other companies are welcome to 800 numbers. They may need them. We, on
the other hand, take care of our equipment, and therefore have little need for
tech support (by phone or email).
Are you an equal opportunity employer?
Absolutely! Candledark was founded as a partnership, 1/2 of which was female
(doesn't get more equal than that).
Do you support more than Windows based PCs?
Absolutely. We can aid our clients using Apple and Unix-based operating systems/computers.
In fact, our tech crew generally has to turn to management to handle PC
related issues.
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